Cancellation & Refund Policy
At Akshay Krushi Farm, Niphad, Nashik, we strive to ensure complete customer satisfaction with every purchase.
However, if you are not fully satisfied, we offer a simple and transparent refund policy as outlined below:
1. Eligibility for Refunds
- Refunds are applicable only for products purchased directly from our official website or authorized platforms.
- The product must be unused, in its original packaging, and accompanied by valid proof of purchase.
- Refund requests must be raised within 7 days of delivery.
2. Non-Refundable Situations
- Products that have been opened or used.
- Products purchased during sales, discounts, or promotional offers (unless defective).
- Products that are damaged, altered, or missing parts not due to our fault.
3. Refund Process
- To initiate a refund, please email our support team with your order details, reason for return, and supporting images (if applicable).
- After verification, you will receive confirmation along with return instructions.
4. Refund Method
- Once the returned product is received and inspected, refunds will be processed within 7–10 business days.
- The refund will be credited to the original payment method used at the time of purchase.
5. Shipping Charges
- Shipping charges paid at the time of purchase are non-refundable.
- Return shipping costs are to be borne by the customer unless the product is defective or incorrect.
6. Damaged or Defective Products
If you receive a damaged or defective product, please notify us within 48 hours of delivery.
We will arrange for a replacement or full refund after verification.
7. Contact Us
For any queries or assistance regarding cancellations or refunds, please contact us:
Akshay Krushi Farm
Niphad, Nashik, Maharashtra, India
Email: support@akshaykrushifarm.com
Phone: +91 9209103589
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM
We value your trust and are committed to providing the best service and quality products.
